RECENT NEWS 

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Birch Lake Hospitality Unveils 2020 Project

The Best Western Plus & Executive Residency of Waterloo, IA opening summer of 2020.

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Awards and Recognition

Jennie Bloom with the GrandStay Hotel & Suites – Ames, IA was honored with the Front Desk Agent of the Year Award by the Iowa Lodging Association.

Congratulations Jennie!


New Glo Hotel of Best Western Opening in 2020

The final touches are being put on the Glo Hotel of Best Western – Dawley Farms in Sioux Falls, SD. This hip 79 room boutique hotel will open in the first quarter of 2020.


Birch Lake Hospitality Introduces Talented Leaders

Fannie Michael ~ GrandStay Residential Suites Hotel in Sheboygan, WI as General Manager

Brianna Clark ~ GrandStay Residential Suites Hotel in Sheboygan, WI as Director of Sales

Leanne Zais ~ GrandStay Residential Suites Hotel in Eau Claire, WI as Director of Sales

Welcome to the team!


Birch Lake Hospitality Welcomes New Managers

Carolyn Blaschko ~ Best Western Plus in Saint Peter, MN as General Manager

Crystal Hatcher ~ GrandStay Residential Suites Hotel in Rapid City, SD as General Manager

Christine Peterson ~ GrandStay Residential Suites Hotel in Eau Claire, WI as General Manager

Welcome Everyone!


Best Western Plus ~ Saint Peter, MN Hosts Grand Opening!

On July 25, 2019 the Best Western Plus in Saint Peter, MN formally began welcoming their guests at their Grand Opening. Congratulations to Gavin, Holly and the entire team.


Birch Lake Hospitality Adds Top Talent

Birch Lake Hospitality and GrandStay welcome

General Manager Michael Paggen joins the GrandStay Hotel & Conference Center in

Apple Valley, MN.

Welcome Michael!


May 8TH, 2019

GrandStay Hospitality Brand Conference Awards

The GrandStay hospitality brand conference was held in May at the New London-Spicer GrandStay.

Birch Lake Hospitality is proud of their team for the awards they received.

Director of Sales & Marketing, Kristina Conca, from the La Crosse GrandStay Hotel & Suites Wins Top Honors.

Birch Lake Hospitality congratulates Director of Sales & Marketing Kristina Conca on winning the 2018 Sales and Marketing Hotel of the Year Award at the annual GrandStay Hospitality, LLC Conference which was held on Wednesday May 8, 2019. This is the highest honor given by GrandStay Hospitality in the area of sales and marketing, and we are very proud of Kristina and the team for this recognition.

GrandStay General Managers Achieved Distinguished Customer Service Awards

The Customer Service Excellence Award recognizes all properties that demonstrate the spirit of “Every~Guest~Every~Time”

by delivering exceptional service and clean comfortable accommodations. The Customer Service Excellence Award sets the highest example for service, cleanliness and consistently demonstrates GrandStay brand values.

Congratulations to the General Managers and their teams for receiving the 2018 Every~Guest~Every~Time Customer Service Award. All awards were presented by Jon Kennedy, President of GrandStay Hospitality, LLC.

Brad Ainsworth, Ames, IA; Brianna Dircks, Faribault, MN; Kristina Conca and Terri Gregory; La Crosse, WI; Bridgette Shriver, Pipestone, MN; and Jami Battochio, Rapid City, SD.


April 1, 2019

Birch Lake Hospitality Adds Faribault, MN GrandStay

Property to Portfolio 

Birch Lake Hospitality is pleased to announce the newest property in its portfolio of managed properties; the GrandStay Residential Suites Hotel in Faribault, MN. This beautiful property offers 59 suites and is lead by General Manager Brianna Dircks and her team.


January 15TH, 2019

Birch Lake Hospitality Adds Omaha, NE Comfort Inn

Property to Portfolio 

Birch Lake Hospitality is pleased to announce the newest property in its portfolio of managed properties; the Comfort Inn in Omaha, NE. This 78 room property with meeting space will compliment Birch Lakes current portfolio. Birch Lake welcomes General Manager Travis Wold and his team.


SEPTEMBER 12TH, 2018

Sioux Falls, SD- Best Western Glo 

September 12, 2018 – The Ground Breaking Ceremony took place in Sioux Falls, SD at the construction site of the new Best Western Glo.  This 4 story hotel, located at Dawley Farm Village, will feature 79 guest rooms with sleek modern finishes, an indoor pool with large operable glass doors allowing for seasonal outdoor use, complimentary breakfast served daily, and many other fine amenities. Birch Lake Hospitality welcomes the Best Western Glo of Sioux Falls to their portfolio. The hotel is being developed by Makenda, LLC and is scheduled to open Summer 2019.



JUNE 8TH, 2018

St. Peter, Minnesota – Best Western Plus

On June 7, 2018, a Ground Breaking Ceremony took place in St. Peter, Minnesota at the construction site of the new Best Western Plus.  This hotel will feature 60 guest rooms, a pool, meeting room, hot breakfast served daily, and many other fine amenities. During Mayor Zieman’s speech at the event, he thanked Makenda Development for their investment in the City of St. Peter.  Birch Lake Hospitality welcomes the Best Western Plus of St. Peter to their portfolio.  The hotel is scheduled to open early 2019.


May 8TH, 2018

GrandStay Hospitality Brand Conference

The GrandStay hospitality brand conference was held in April at the InterContinental Hotel in Saint Paul Riverfront. Birch Lake Hospitality is proud of their team for the awards they received.

Congratulations to the General Managers above for receiving the 2017 Every Guest~Every Time Customer Service Award. 

All awards were presented by Jon Kennedy, President of GrandStay Hospitality, LLC.

 

Brad Ainsworth, Ames, IA; Gavin Fawbush, Rapid City, SD; Julie Bartella, Eau Claire, WI; and Kristina Conca, La Crosse, WI. 

Kullen Schroht, General Manager of the GrandStay Residential Suites of Sheboygan, WI was honored with

the 2017 Most Improved Hotel of the Year.


The GrandStay Hotel & Suites of Pipestone, MN received the Grand Returns Award for their wonderful job

promoting the brands guest loyalty program. Recipient is General Manager, Bridgette Shriver.

 


July 15TH, 2015

Birch Lake Hospitality Adds Ames, Iowa GrandStay

Property to Portfolio 

Birch Lake Hospitality is pleased to announce the newest property in its portfolio of managed properties; the GrandStay in Ames, Iowa.  This property will compliment Birch Lakes current portfolio, and comes with a great General Manager in Jean McBreen, as well as an attached Old Chicago restaurant.


May 1ST, 2015

La Crosse Wins GrandStay Property of the Year Award

Birch Lake Hospitality congratulates the La Crosse GrandStay on winning the 2014 Property of the Year Award at the annual GrandStay Hospitality, LLC Conference which was held on Wednesday, April 29th, 2015. This is the most prestigious award given by GrandStay Hospitality, and we are very proud of GM Kristina and her team for this recognition. 

 

Property of the Year embodies the “Every Guest~Every Time” spirit, sets high examples of cleanliness and consistent brand values, achieves world class service in the guest survey program, receives outstanding scores on TripAdvisor, achieves financial performance growth, maintains & upgrades the property, and exceeds the GrandStay Hospitality brand standards.

 

In addition, the La Crosse GrandStay was also presented with the “Every Guest ~ Every Time” Customer Service Excellence Award.

 

The Customer Service Excellence Award recognizes all properties that demonstrate the spirit of “Every Guest ~ Every Time” by delivering exceptional service and clean comfortable accommodations. The Customer Service Excellence Award sets the highest example for service, cleanliness and consistently demonstrates GrandStay brand values.

 

Congrat’s Kristina & the La Crosse GrandStay team, here’s to a repeat in 2015!

 


May 1ST, 2015

Eau Claire GrandStay picks up a pair of 2014 Service Awards 

The Eau Claire Team receiving the annual GrandStay “Every Guest – Every Time” award for 2014

© 2018 Birch Lake Hospitality.